Managed IT Services For Dental Practices
HIPAA-compliant IT management, digital imaging support, and cybersecurity for dental offices that need reliable technology and protected patient data.
Technology and Compliance Together
Dental-specific IT management with HIPAA compliance built in -- not bolted on.
Dental Technology Management
- Dentrix, Eaglesoft, Open Dental, Curve Dental, and Denticon support
- Dexis, Schick, Planmeca, Carestream digital imaging infrastructure
- CBCT and CAD/CAM high-performance computing configuration
- Cloud migration and practice management platform transitions
HIPAA Security and Compliance
- Full-disk encryption, TLS 1.2+, and encrypted backups for all ePHI
- Annual HIPAA risk assessments following NIST SP 800-30
- Network segmentation between clinical systems and guest Wi-Fi
- ComplianceArmor compliance documentation dashboard
What We Provide
Every technology system your dental office depends on, managed and secured.
Network Management
Dental office networks with clinical/guest segmentation, bandwidth for digital imaging, and firewall management.
Cybersecurity
Next-gen firewall, EDR on every workstation, email security, DNS filtering, and 24/7 monitoring. See our cybersecurity services.
Data Backup and Recovery
AES-256 encrypted backups with local and cloud copies, automated verification, and tested restore procedures.
Help Desk Support
Phone, email, and remote support with 15-minute response for critical issues. On-site support in Raleigh-Durham.
Staff Security Training
Phishing simulations, HIPAA awareness training, and documented completion records. See our training programs.
Compliance Documentation
HIPAA risk assessments, policies, procedures, and BAA management. See our HIPAA compliance services.
Break-Fix IT vs. Managed IT
Unpredictable Costs
$0 some months, $5,000+ during emergencies. No budgeting possible.
No HIPAA Documentation
No risk assessments, no compliance policies, no audit trail.
Reactive Support Only
Problems found only when they cause visible failures and empty chairs.
Fixed Monthly Fee
Predictable IT costs covering monitoring, support, security, and compliance.
Built-In Compliance
Risk assessments, encryption, training, and documentation included.
24/7 Proactive Monitoring
Issues detected and resolved before they cause downtime.
How We Onboard Your Practice
Practice technology and HIPAA assessment
Solution design tailored to your software and budget
Implementation during evenings and weekends
Staff training on security and new procedures
Ongoing monitoring, maintenance, and vendor coordination
Quarterly reviews and compliance updates
Dental Practices We Support
Dental IT Questions
Does HIPAA really apply to dental practices?
Yes. Any dental practice that transmits health information electronically -- including filing electronic insurance claims -- is a HIPAA-covered entity. OCR does not differentiate between dental and medical practices when enforcing HIPAA. Learn more about HIPAA compliance requirements.
How much do managed IT services cost for dental practices?
Typically $1,500 to $4,000 per month for a practice with 5 to 15 workstations, including monitoring, help desk, security, backup, HIPAA documentation, and vendor coordination. Compare that to a single day of downtime at $3,000 to $10,000+ in lost production.
What dental software do you support?
We support Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon, Planet DDS, and imaging systems including Dexis, Schick, Planmeca Romexis, and Carestream. Our support covers server management, database maintenance, workstation configuration, and imaging workflows.
Can you help us migrate practice management systems?
Yes. We have managed migrations between Dentrix, Eaglesoft, Open Dental, and Curve Dental, as well as server-based to cloud-based transitions. We handle data integrity verification, image archive transfer, and staff training with weekend cutovers.
What happens if our practice is hit by ransomware?
Our incident response team contains the attack immediately, assesses scope, determines breach notification requirements, and restores from verified encrypted backups. With proper backups, ransomware becomes a recoverable incident rather than a catastrophe.
Do you work with practices outside of Raleigh?
Yes. We provide remote managed IT services nationwide. For on-site needs, we coordinate with vetted local technicians. We currently support dental practices across North Carolina, Virginia, South Carolina, and other states. See our client reviews.
Ready to Protect Your Dental Practice?
Free dental IT assessment to identify HIPAA gaps, security vulnerabilities, and technology inefficiencies.