Managed Internet ServicesFor Triangle-Area Businesses
Internet downtime costs businesses an average of $5,600 per minute. For companies that depend on VoIP phones, cloud applications, and real-time data, a single carrier outage can halt operations entirely. Petronella Technology Group provides carrier-agnostic internet management including carrier selection, procurement, SD-WAN, failover configuration, and 24/7 monitoring for businesses throughout the Raleigh-Durham Research Triangle.
Internet Managed End-to-End
Petronella Technology Group handles every aspect of your business internet so you never have to call an ISP support line again.
Carrier Selection and Procurement
We evaluate every carrier available at your location, compare SLAs, pricing, bandwidth options, and contract terms, then handle procurement and installation coordination. You get the best service for your needs with a single point of contact instead of juggling multiple ISP relationships.
Redundancy and Failover
Diverse carriers from different providers (fiber, cable, fixed wireless) with automatic SD-WAN failover ensure your phones keep ringing and cloud applications stay accessible even when a primary connection goes down. Petronella designs redundancy around your specific uptime requirements.
24/7 Monitoring and Management
We continuously monitor all connections for latency spikes, packet loss, bandwidth saturation, and full outages. When issues are detected, Petronella opens tickets with carriers on your behalf, escalates as needed, and keeps your team informed with real-time status updates.
SD-WAN Configuration
Intelligent traffic routing across multiple connections optimizes performance for voice, video, and business-critical applications. SD-WAN allows Petronella to prioritize traffic by application type, route around congestion automatically, and provide a consistent user experience regardless of underlying carrier conditions.
Why Managed Internet Matters
Without Managed Internet
- Your team spends hours on hold with ISP support during outages
- A single circuit failure brings down phones, email, and cloud apps
- You overpay because nobody evaluates competitive options at renewal
With Petronella Managing Internet
- Petronella handles all carrier communication and escalation
- Automatic failover keeps operations running during outages
- Annual reviews ensure you have the best pricing and bandwidth
Internet Connection Types We Manage
Petronella evaluates the full range of connection types available at your location and recommends the optimal combination of primary and backup circuits. For businesses with compliance requirements like CMMC or HIPAA, we ensure your internet architecture supports the required security controls including encrypted VPN tunnels, network segmentation, and auditable access logging.
Frequently Asked Questions
Are you a carrier or ISP?
No. Petronella is carrier-agnostic, meaning we recommend the best internet service for your location without bias toward any specific provider. We work with AT&T, Spectrum, Lumen, Windstream, Google Fiber, and dozens of regional carriers to find the right fit.
Can you manage our existing internet service?
Yes. We can take over monitoring and management of your current connections without requiring a carrier change. If we identify opportunities to add redundancy or improve pricing, we present those recommendations for your approval.
What areas do you serve?
Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, and the greater Research Triangle area for on-site work. Remote monitoring and carrier management is available nationwide.
How does this relate to your other IT services?
Internet management is part of our comprehensive network IT services offering. Many clients pair it with managed IT services and cybersecurity for a complete technology solution.
What happens if both our internet connections go down?
For organizations requiring maximum uptime, Petronella configures three-tier redundancy using diverse carriers (fiber primary, cable secondary, cellular 4G/5G tertiary). If all wired connections fail, the cellular failover activates within seconds to maintain critical operations until the primary circuits are restored.
Related Services
Never Deal With ISP Support Again
Let Petronella manage your internet connectivity so you can focus on running your business. Contact us for a free internet assessment.