Unix Support

Unix Technical SupportServices

Expert Unix system administration and support for businesses running Solaris, AIX, HP-UX, and BSD systems in Raleigh-Durham, NC. With 24+ years of experience managing enterprise Unix environments, Petronella Technology Group provides the specialized knowledge your team needs to keep critical systems running, secured, and compliant. Whether you need ongoing administration or a migration path to modern platforms, our engineers deliver results.

CMMC Registered Practitioner Org|BBB A+ Since 2003|24+ Years Experience
Services

Unix Support Services

Petronella provides expert support for legacy and modern Unix platforms, from daily administration to complex migration projects that move your most critical workloads forward.

System Administration

Installation, configuration, patching, and performance tuning for Solaris, AIX, HP-UX, and FreeBSD systems. Petronella handles kernel parameter tuning, filesystem management, ZFS pool optimization, logical volume configuration, and service management so your Unix systems run at peak efficiency.

Migration Planning

Migrate workloads from legacy Unix to modern Linux, cloud, or containerized environments with minimal disruption. Petronella inventories your applications, identifies dependencies, tests compatibility, and executes phased migrations with rollback plans at every stage.

Security and Compliance

Unix security hardening including role-based access controls, audit logging, SSH key management, and compliance configuration for CMMC, HIPAA, and NIST 800-171 regulated environments. Petronella ensures your Unix hosts meet the same security standards as the rest of your infrastructure.

Troubleshooting and Recovery

Rapid diagnosis and resolution of Unix system issues including kernel panics, filesystem corruption, NFS mount failures, performance bottlenecks, and storage array connectivity. Petronella provides emergency response with remote access via secure SSH for immediate triage.

Why Petronella

Why Businesses Choose Petronella for Unix

Unix expertise is increasingly rare. Most MSPs focus exclusively on Windows and cloud, leaving organizations with critical Unix workloads without adequate support. Petronella is different.

Deep Unix Expertise

  • Engineers with hands-on Solaris, AIX, HP-UX, and BSD experience spanning two decades of deployments
  • SPARC, POWER, and Itanium hardware knowledge alongside modern x86 deployments
  • Cross-platform scripting in sh, ksh, bash, and Python for automation and monitoring

Managed Support Model

  • Proactive monitoring with alerting on CPU, memory, disk, and process health before outages occur
  • Patch management with change control, testing, and documented rollback procedures
  • 24/7 emergency response for critical production systems with managed IT SLA guarantees
Platforms

Supported Unix Systems

Oracle Solaris 10/11 IBM AIX 7.x HP-UX 11i FreeBSD 13/14 OpenBSD NetBSD illumos/OmniOS
FAQ

Unix Support Questions

Should we migrate from Unix to Linux?

It depends on your applications and requirements. Some workloads run better on native Unix due to SPARC/POWER hardware optimization or vendor certification. Petronella evaluates your workloads, tests application compatibility on Linux, and recommends the best path forward. If migration makes sense, we handle it in phases with parallel operation to minimize risk.

Do you support legacy Unix systems that are end-of-life?

Yes. Petronella has extensive experience with older Unix versions including Solaris 8/9, AIX 5.3/6.1, and HP-UX 11.11. We provide ongoing support, security hardening, and migration planning for end-of-life platforms that still run business-critical applications.

Can you provide remote Unix support?

Yes. The vast majority of Unix administration is performed remotely via secure SSH with key-based authentication. Petronella also provides on-site support for Raleigh-Durham area businesses when physical access is required for hardware maintenance, storage array work, or network reconfiguration.

Do you handle Unix backup and disaster recovery?

Absolutely. Petronella configures ZFS snapshots, ufsdump/ufsrestore, mksysb images, and network-based backup solutions for Unix systems. We test restores regularly and document recovery procedures so your team can restore service quickly in an emergency.

Can Petronella manage Unix alongside our Windows and Linux servers?

Yes. Petronella manages mixed-OS environments as a single managed IT engagement. Your Unix, Linux, and Windows servers all get the same proactive monitoring, patching, and support under one contract.

Get Started

Expert Unix Support for Your Business

Contact Petronella for a consultation. We assess your Unix environment and recommend the right support plan or migration strategy for your organization.