IT & CybersecurityPricing & Plans

Our Pricing Philosophy

IT and cybersecurity pricing should be straightforward. Too many providers bury costs in complex contracts, charge for services you do not need, or quote low then bill overages. Petronella takes a different approach:

• Transparent quotes: Every proposal includes a detailed scope of work with line-item pricing. You see exactly what you are paying for before you sign anything.
• Predictable monthly costs: Managed services are billed at a fixed monthly rate based on your environment size. No surprise charges for routine support, patching, or monitoring.
• No long-term lock-in: We earn your business every month. Most managed services are available on month-to-month terms after an initial onboarding period.
• Right-sized solutions: We do not sell services you do not need. A 10-person law firm does not need the same security stack as a 500-person defense contractor. We tailor solutions to your actual risk profile and compliance requirements.

What Affects Pricing

Managed IT and cybersecurity pricing is based on several factors specific to your organization:

• Number of users and devices: The primary driver of managed service pricing. More endpoints mean more monitoring, patching, and support coverage.
• Compliance requirements: Organizations subject to HIPAA, CMMC, SOC 2, or PCI DSS need additional controls, documentation, and ongoing compliance management that are included in Enhanced and Premium tiers.
• Environment complexity: Multi-site organizations, hybrid cloud environments, and custom applications require more configuration and monitoring than a single-office setup.
• Current security posture: Organizations starting from scratch may need initial remediation and infrastructure upgrades before managed services begin. This is scoped separately as a one-time project.

The Cost of Not Investing in IT Security

The question is not whether you can afford professional IT and cybersecurity services. The question is whether you can afford not to invest. Consider the alternative costs:

• Data breach: The average cost of a data breach for businesses under 500 employees is $3.31 million (IBM, 2023). This includes investigation, notification, legal fees, regulatory fines, and lost business.
• Ransomware attack: Average 22 days of downtime plus recovery costs. Many small businesses never fully recover.
• Compliance failure: HIPAA fines up to $2 million per violation category. CMMC non-compliance means losing DoD contracts entirely.
• Hiring in-house: A single IT administrator costs $65,000 to $95,000 per year in salary plus benefits, training, and tools. A cybersecurity analyst adds another $85,000 to $130,000. Managed services deliver a full team for less than the cost of one hire.

Managed Services vs. In-House IT: Cost Comparison

For a 25-person organization, consider the total cost of building an internal IT and cybersecurity team versus partnering with Petronella:

• In-house IT administrator: $75,000 salary plus $22,500 in benefits, payroll taxes, and training. Coverage limited to business hours with no backup during PTO or sick leave.
• In-house security analyst: $105,000 salary plus $31,500 in overhead. Experienced cybersecurity professionals are extremely difficult to recruit and retain, with average tenure under two years.
• Tools and licensing: Endpoint protection, SIEM, backup, patch management, remote monitoring, and ticketing platforms cost $15,000 to $40,000 annually when purchased independently.
• Petronella Technology Group managed services: A complete team with 24/7 coverage, enterprise-grade tools, and cybersecurity expertise included. No recruiting costs, no turnover risk, no benefits overhead. View our packages for details.

Most organizations save 40 to 60 percent compared to building an equivalent in-house capability, while gaining access to a deeper bench of expertise and around-the-clock coverage that a one or two person team simply cannot provide.