Manufacturing IT

Managed IT For Manufacturing

Managed IT services for manufacturers. OT/IT convergence, SCADA security, CMMC compliance for defense supply chain, and ERP system support from Petronella Technology Group.

CMMC Registered Practitioner Org | BBB A+ Since 2003 | Defense Supply Chain Experts
The Challenge

Manufacturing IT Is Different

Manufacturers operate at the intersection of information technology and operational technology. A ransomware attack does not just lock files. It stops production lines, delays shipments, and violates defense contract requirements.

OT/IT Convergence

  • Network segmentation between IT systems and operational technology including SCADA, PLCs, and HMIs
  • Industrial protocol monitoring for Modbus, OPC UA, EtherNet/IP, and PROFINET traffic
  • ERP system support for SAP, Oracle Manufacturing, and Epicor including uptime monitoring and patching
  • MES integration management connecting shop floor systems to business planning and quality systems

Defense Supply Chain Compliance

  • CMMC Level 2 readiness for manufacturers handling Controlled Unclassified Information (CUI)
  • NIST SP 800-171 control implementation across 110 practices with evidence documentation
  • ITAR compliance for manufacturers handling defense articles and technical data
  • CUI enclave design that isolates controlled data while maintaining production workflow access

Services

Manufacturing-Ready IT Management

Production Continuity

24/7 monitoring of your manufacturing IT infrastructure ensures production lines stay running. We implement redundant systems, automatic failover, and tested disaster recovery plans specifically designed for manufacturing environments where downtime costs $10,000 or more per hour. Our NOC team understands that a production server outage is fundamentally different from a corporate email issue.

Industrial Cybersecurity

Purpose-built security for manufacturing environments that cannot tolerate the scan-and-patch approach used in corporate IT. We deploy passive monitoring for OT networks, implement Purdue Model network segmentation, and manage access controls between IT and OT zones. Our approach protects production systems without introducing latency or disruption to manufacturing processes.

Supply Chain Risk Management

For manufacturers in the defense industrial base, we implement the supply chain risk management controls required by CMMC and NIST 800-161. This includes vendor risk assessments, software bill of materials tracking, and secure file transfer systems for sharing technical data packages with prime contractors and subcontractors.

Multi-Site Management

Unified IT management across multiple manufacturing facilities, warehouses, and office locations. Standardized security policies, centralized monitoring, and consistent patching schedules across every site. Our multi-site approach reduces complexity while ensuring each facility meets its specific compliance requirements and production uptime targets.


Related Services

Manufacturing Security Solutions


FAQ

Manufacturing IT Questions

Can you manage OT systems alongside IT infrastructure?
Yes. We manage both IT and OT environments with appropriate segmentation between them. Our engineers understand that OT systems have different patching cycles, availability requirements, and risk tolerances than IT systems. We implement monitoring and security controls that protect OT assets without disrupting manufacturing processes or voiding equipment warranties.
Do you support CMMC compliance for defense manufacturers?
Absolutely. As a CMMC Registered Practitioner Organization, we specialize in helping defense supply chain manufacturers achieve and maintain CMMC Level 2 certification. We implement all 110 NIST SP 800-171 practices, build CUI enclaves, and prepare your organization for C3PAO assessment. See our CMMC managed IT services page for detailed framework coverage.
How do you handle multi-shift operations?
Our 24/7 monitoring and support covers all shifts. We schedule maintenance windows during planned production downtime, not during active manufacturing hours. Critical system patching is coordinated with your production schedule to minimize impact. Our help desk is staffed around the clock so second and third shift workers receive the same support quality as day shift.
What ERP systems do you support?
We support SAP S/4HANA, Oracle Manufacturing Cloud, Epicor Kinetic, Infor CloudSuite Industrial, and Microsoft Dynamics 365 for Manufacturing. Our support covers server infrastructure, database management, backup and recovery, user access management, and integration with shop floor systems. We work with your ERP vendor support team for application-level issues.

Keep Your Production Lines Running

Get a free manufacturing IT assessment. Our team understands the unique challenges of OT/IT convergence, defense supply chain compliance, and production continuity requirements.